A couple years back I replaced the motor in my 1999 Chevrolet K3500. Recently I began having problems with the idle and speed acceleration that I wanted to get resolved. I contacted my sales rep at Strosnider, Greg Davis and explained the situation with the truck and let him know that I'd like to have it put on diagnostics to see if we could identify and resolve the problem . Greg contacted the service manager and relayed the information to him. Approximately 2 hours later I was contacted and informed that I had an opportunity to get the truck in 4 days later and was told to see John Bonner the Service Advisor and that he would have all information necessary to proceed. When I arrived at the appointment and spoke with John he knew exactly what I needed and had also informed me that the technician assigned was Jamie Eanes and that Jamie would be performing the Diagnostics. 3 hours after dropping the vehicle off I received the call saying that my truck was ready to be picked up and that Jamie would like to go over the diagnostic results with me over the phone. Jamie spent over 25 minutes with me going over the results. It was clear to me that Jamie knew exactly what he was doing. I found out latet that Jamie has over 40 years experience as a Service Technician. I'm writing this to let folks know that it doesn't matter who you deal with at Strosnider Chevrolet, everyone, from the Sales Representatives, to the Service Manager, to the Service Advisors, to the Technicians that perform the work, they are all eager to assist and resolve your issues. If you haven't done business with Strosnider's yet, give them a try. I believe you will be happy that you did!!
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